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Contact us

Call us

+93 780 994 467 | Monday – Friday

Offices

Kabul, Afghanistan

(Online Store – Worldwide Shipping)

Send us a message or Come visit us

We’d love to hear from you! Whether you have a question, want to learn more about our services, or are ready to collaborate, feel free to get in touch. Drop us a message, and we’ll get back to you promptly.

FAQ

  • Q: Do you ship worldwide?
    • A: Yes! Fayez Store ships to the USA, Europe, Canada, Australia, and many other countries via international express couriers.
  • Q: How long does shipping take?
    • A: Due to the artisanal nature of our products and international logistics, delivery usually takes 10 to 14 business days.
  • Q: How can I pay given the banking restrictions?
    • A: We offer flexible payment solutions including MoneyGram, Western Union, and other secure international transfer methods. Please contact us for details.
  • Q: Are the products 100% handmade?
    • A: Absolutely. Every piece of embroidery (Khamak, Zardozi) is handcrafted by skilled women artisans in Afghanistan.